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Intel Motherboards : Dual Channel Issue

June 20, 2020, 1:17 am
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Author: seanp2500
Subject: Dual Channel Issue
Posted: 20 Jun 2020 at 8:17am

Hi. My problem is with latest 10gen intel cpu when using z490 steel legend I cannot boot into bios with ram sticks inserted in A2 B2 or A1 B1. I can insert sticks into A1 A2 and they can load windows and work fine with XMP profile as single channel. I have also confirmed these ram sticks are on the approved list for dual channel. So far I have replaced PSU. I am thinking of RMA motherboard but it seems to me like some sort of bios or compatibility issue. Another set of DDR4 ram sticks show same symptoms. Here are my specs

Motherboard ASROCK Z490 Steel Legend     
BIOS Version: 1.20
CPU:Intel Core i7-10700 8-Core 2.9 GHz LGA 1200 65W BX
Memory: first i tried Patriot Viper Steel 16GB (2 x 8GB) 288-Pin DDR4 Then I switched to: Corsair Vengeance RGB Pro 16GB (2x8GB) DDR4 3600 (PC4-28800) C18 AMD Optimized Memory ??Black, Model Number: CMW16GX4M2Z3600C18
Video Card:980ti,PCIe (behavior same without card inserted)
HDD: ST1000LX015-1U7172,SATA
ODD:ASUS BW-12B1ST,SATA
OS:Windows 10 64-bit
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Intel Motherboards : asrock h370m-itx/ac SSD (M500) not recognized

June 20, 2020, 7:39 am
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Author: borre
Subject: asrock h370m-itx/ac SSD (M500) not recognized
Posted: 20 Jun 2020 at 2:39pm

Hello,

I have a asrock h370m-itx/ac which boots ok.
It reconize my harddisk But not my SSD (crucial M500, CT120M500SSD1, firmware MU05)

It does not show up in de storage list.
But When I go to the Harddisk priority in the boot menu.
It shows my SSD

When I start up my OS (UnRaid) I cannot find the SSD.

Tried:
- only attach the SSD
- swap sata and power cable between hdd (wich is reconized) and the SDD
- uefi defaults
- Both (motherboard and SSD) have the latest firmware.
- sata mode is AHCI (raid does not make any difference)
- sata device type setting (ssd of hdd) does not make any difference
- external sata setting on or off does not make any difference

Specs:
- asrock h370m-itx/ac firmare P4.30
- intel i3-9100
- 1 strip crucial 16GB (ddr4-2400) ram
- hdd tosihiba MQ01ABD050
- SSD crucial M500, CT120M500SSD1, firmware MU05

here are some images of the bios/uefi
https://photos.app.goo.gl/6MsMdv2j9Ugx9Q2r8

What can I do?
I am a little confused...
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Intel Motherboards : Fatal1ty Z370 K6 Build Not Starting, MOBO Flashing

June 21, 2020, 12:32 am
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Author: stumpedguy
Subject: Fatal1ty Z370 K6 Build Not Starting, MOBO Flashing
Posted: 21 Jun 2020 at 7:32am

Hi there -

First time pc builder. I have a build that I can't get to power on no matter what I do. I've run through assembly a couple of times but I can't get the fans to power on and when I turn the power on the motherboard only flashes red. If there is any one who could help me troubleshoot the issue I'm seeing I would be grateful.

Here is my build: https://pcpartpicker.com/list/87zThg

Thank you!

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Intel Motherboards : Dual Channel Issue

June 21, 2020, 3:13 am
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Author: seanp2500
Subject: Dual Channel Issue
Posted: 21 Jun 2020 at 10:13am

Hi. My problem is with latest 10gen intel cpu when using z490 steel legend I cannot boot into bios with ram sticks inserted in A2 B2 or A1 B1. I can insert sticks into A1 A2 and they can load windows and work fine with XMP profile as single channel. I have also confirmed these ram sticks are on the approved list for dual channel. So far I have replaced PSU. I am thinking of RMA motherboard but it seems to me like some sort of bios or compatibility issue. Another set of DDR4 ram sticks show same symptoms. Here are my specs

Motherboard ASROCK Z490 Steel Legend     
BIOS Version: 1.20
CPU:Intel Core i7-10700 8-Core 2.9 GHz LGA 1200 65W BX
Memory: first i tried Patriot Viper Steel 16GB (2 x 8GB) 288-Pin DDR4 Then I switched to: Corsair Vengeance RGB Pro 16GB (2x8GB) DDR4 3600 (PC4-28800) C18 AMD Optimized Memory ??Black, Model Number: CMW16GX4M2Z3600C18
Video Card:980ti,PCIe (behavior same without card inserted)
HDD: ST1000LX015-1U7172,SATA
ODD:ASUS BW-12B1ST,SATA
OS:Windows 10 64-bit

I have done some more reading and is it just that for dual channel xmp2.0 profile required since this is intel tenth gen?
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Intel Motherboards : Z390 PRO4 won't boot/post/go into bios

June 21, 2020, 3:21 am
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Author: ComGaunt
Subject: Z390 PRO4 won't boot/post/go into bios
Posted: 21 Jun 2020 at 10:21am

Hi all, I hope you are well.
I recently moved my I7-8700K and some ram to my new Z390 PRO4 motherboard and I am unable to boot/post. The new fan/heatsink on the I7 comes on and also the fan on my graphics card runs fine. Also, I managed to put in the power button correctly... so I press the button, fans work but nothing else does.

I started out with my M2 SSD in there and my GTX 1660 graphics card and ended up removing those and one of the sticks of ram hoping that would fix things.
I had read the forums, so I cleared the CMOS once hoping that would fix it but no luck.

Both CPU and the ram come from a DELL XPS 8930, would that break things?

Any suggestions would be appreciated.
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Intel Motherboards : DeskMini 310W does not start

June 21, 2020, 11:10 am
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Author: kustode79
Subject: DeskMini 310W does not start
Posted: 21 Jun 2020 at 6:10pm

I have a very similar problem.
I have AsRock A310 with I7-9700 (suggested by Asrock).
No signal :(
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Intel Motherboards : Activate 5.1 Sound on AsRock Z490 Pro 4

June 21, 2020, 12:57 pm
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Author: Cuby
Subject: Activate 5.1 Sound on AsRock Z490 Pro 4
Posted: 21 Jun 2020 at 7:57pm

Hey all,

i desperatly try to activate 5.1/7.1 Sound for my AsRock Z490. The manual only says, that it can be activated but doesnt say a word about how.
I got only 3 audio jack (2 audio + 1 mic) on my mainboard and i know i can somehow reconfigure the micro jack to another audio jack.
Usually you can use the realtek audio manager to do so, but unfortunatly asrock doesnt seem to provide a realtek audio manager anymore. I can only find the realtek audio console which has nearly no function at all.

Please give me a hint how to activate 5.1/7.1 sound i.e. how to reconfigure the rear audio jacks.

Best regards
Cuby
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Intel Motherboards : asrock app shop

June 21, 2020, 5:07 pm
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Author: johnnyc256
Subject: asrock app shop
Posted: 22 Jun 2020 at 12:07am

I upgraded to Windows 10 2004 fall update and app shop won't start anymore. Is this happening to anyone else?
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Intel Motherboards : Z390 Phantom Gaming ITX/ac Thunderbolt

June 21, 2020, 7:50 pm
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Author: Captc2
Subject: Z390 Phantom Gaming ITX/ac Thunderbolt
Posted: 22 Jun 2020 at 2:50am

I have the same problem. Latest WIndows 10 build (2004) and current drivers. The USB-C/Thunderbolt connection isn't visible in Windows. HELP! I hate to have to trash this build - I need that connection.

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Intel Motherboards : Z97 not booting up

June 22, 2020, 10:15 am
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Author: tequila1981
Subject: Z97 not booting up
Posted: 22 Jun 2020 at 5:15pm

Good day
I have a z97 extreme 6 MB. I attempted to set the admin password on the bios, system seemed to have accepted the password. On rebooting the system, the password was invalid, i assumed it was due to the specials characters i used in password. I read, in an online article by resetting the bios this can reset the password. Disconnected peripherals and psu, moved the cmos jumpers, pulled the battery out and left it to stand for 4 hours, naturally i was grounded. Everything was put back to together but the pc doesn't want to boot up. I have tested the PSU, it is providing power. I have tested cmos battery which is fine as well.

What else can i do to diagnose the issue?
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Intel Motherboards : Z97 not booting up

June 22, 2020, 6:08 pm
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Author: Xaltar
Subject: Z97 not booting up
Posted: 23 Jun 2020 at 1:08am

Make sure the CMOS jumper isn't still in the clear position, I have done this
myself once or twice and beat my head against the wall for hours trying to figure
out what was wrong

Failing that, power the system on and give it 5 mins, it may just need to
reinitialize after the full CMOS clear. You pulled the battery which clears all
settings including the Real Time Clock (RTC).
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Intel Motherboards : X79 Extreme6 - SSD Windows Install

June 22, 2020, 8:33 pm
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Author: DJ62
Subject: X79 Extreme6 - SSD Windows Install
Posted: 23 Jun 2020 at 3:33am

Hello. After some help. Trying to do a clean install of Windows 10 on a SSD drive on my sons computer (it's a little old, but was running pretty well up until a week ago).

The installation is extremely slow, using USB stick, and after a few hours I get a Install Windows error - Windows could not complete the installation. To install Windows on this computer, restart the installation.

Have read some posts in this forum with similar problems, but unable to follow the instructions, particularly in regard to CSM, I cannot see the option anywhere.

Can access the Asrock UEFI, but configuration options not the same as most of the suggestions in posts.

Specs:
MOBO - Asrock X79 Extreme6 P2.80
CPU - i7-4930K 3.4ghz
RAM - 2 x DDR3_B1 G_Skill 8192MB 667mhz
SSD - Samsung SSD 860 EVO 1TB
GPU - Gigabyte AORUS Radeon RX 580 8GB
Previously had a 256gb SSD with Windows7

All the settings in BIOS have SATA3 as ACHI.

Would appreciate any suggestions on how to fix this problem, get Windows installed and get the rig back in use.

Thanks very much
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Intel Motherboards : X79 Extreme6 - SSD Windows Install

June 22, 2020, 9:31 pm
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Author: wannagofast
Subject: X79 Extreme6 - SSD Windows Install
Posted: 23 Jun 2020 at 4:31am

If you put the old drive back in does it boot up and run Windows 7 ok?
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Intel Motherboards : X79 Extreme6 - SSD Windows Install

June 22, 2020, 9:47 pm
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Author: DJ62
Subject: X79 Extreme6 - SSD Windows Install
Posted: 23 Jun 2020 at 4:47am

Hello.
Yes, it does boot up ok - windows 7. Last Thursday began to run extremely slow, with little CPU or RAM usage. SSD was nearly full so decided on new SSD and clean install of Windows 10.
Next thing I was going to try was using an old HDD and see if similar problems.

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Intel Motherboards : Z370 ASROCK I7 PROFFESIONAL GAMING

June 23, 2020, 1:47 am
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Author: mrshrir
Subject: Z370 ASROCK I7 PROFFESIONAL GAMING
Posted: 23 Jun 2020 at 8:47am

i want to get the lian li strimmer rgb cables, i see they use 5v 3pin rgb addressable connector, my motherboard has only a regular 4pin 12v RGB header, am i not able to connect a 5v rgb 3pin cable to the 12v 4pin header on the z370 i7 professional gaming board ..
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Intel Motherboards : SSD Not being recognized by Asrock Z87 Extrem11/ac

June 23, 2020, 4:54 am
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Author: tmyc
Subject: SSD Not being recognized by Asrock Z87 Extrem11/ac
Posted: 23 Jun 2020 at 11:54am

I Moved... My computer has been in storage for 3 years. Worked fine when I turned it off and packed it in original box Cosair 900d. It had all the latest updates and looks like no new Asrock updates are needed. Now the Bios can't find the boot disk Samsung EVO 840 1TB. I've tried changing the boot disc order, eliminating the Pioneed DVD... but still can't find the samsung ssd which is in 0 Pin slot. Never had a problem with anything before. I'm thinking maybe it might be CMOS battery, or the SSD failed. First I'd like to change the CR2032. Then try to boot it. If it doesn't work then I bought a new Samsung EV0 860 1TB and will install new operating system on USB Stick. Old SSD only had Windows 10 on it. Had other HHD's with everything else. SO... QUESTIONS
1. How do I Correctly exchange new CMOS BATTERY. If that doesnt work.
2. Then try replacing the SSD to EvO 860?

3. Would welcome any suggestions???? Thank you!
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Intel Motherboards : Z370 Extreme4 - ASMedia ASM1074 hub not working?

June 23, 2020, 8:46 am
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Author: ASRock_TSD
Subject: Z370 Extreme4 - ASMedia ASM1074 hub not working?
Posted: 23 Jun 2020 at 3:46pm

Dear Jbarcus81,

Thank you for posting your query to the ASRock forum.

Regarding your question, the header should work once plugged in.
Kindly try with different USB type C devices.

If the problem persists, kindly try a different connector plugged to the USB-C cable to check if it is the cable-related.

With thanks,
ASRock TSD
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Intel Motherboards : Dual Channel Issue

June 23, 2020, 9:04 am
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Author: ASRock_TSD
Subject: Dual Channel Issue
Posted: 23 Jun 2020 at 4:04pm

Dear Seanp2500,

Thank you for posting your query to the ASRock forum.
We have checked with the BIOS 1.20 + CMW16GX4M2Z3600C18 ver3.31.

And the system is able to boot properly with dual 3600MHz RAM installed to A2B2 slots.

Please use only the minimum bootable devices such as CPU/CPU fan/memory module on the system to verify the followings:

1.Please check the B1 and B2 slots separately to see if both of the slots can work properly.

2. If both of the slots can work properly, please load BIOS default and install the memory to B2A2 slots and try to see if the system can boot up.

3. Once confirmed that there is no problem with the slots, please load XMP and lower the frequency of the RAM to 3466/3333/3200 to see if the system can boot up.

With thanks,
ASRock TSD

Edited by ASRock_TSD - 5 hours 32 minutes ago at 4:11pm
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Intel Motherboards : Z390 PRO4 won't boot/post/go into bios

June 23, 2020, 9:19 am
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Author: ASRock_TSD
Subject: Z390 PRO4 won't boot/post/go into bios
Posted: 23 Jun 2020 at 4:19pm

Dear ComGaunt,

Thanks for posting your query to the ASRock forum.

For your question, kindly reinstall the CPU and install one RAM to different slots to see if it will work.

IF the problem persists, please try with a different RAM.

Also, FYR, please refer to the following link to check which of the BIOS version are required for the system to boot up with the CPU.
https://www.asrock.com/MB/Intel/Z390%20Pro4/index.asp#CPU

And don't worry, installing the RAM from DELL XPS 8930 will not break anything.

With thanks,
ASRock TSD
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