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Intel Motherboards : polychrome rgb

March 15, 2020, 6:42 am
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Author: SAJ
Subject: polychrome rgb
Posted: 15 Mar 2020 at 1:42pm

Asrock polychrome RGB software is so bad and poor. There is only 8 effect for addressable RGB led which is not special also the rainbow effect is so bad. This rainbow effect changes 1 color per 13 led which is not satisfying and this doesn't look colorful because of this. Please fix this so that it can change 1 color per 5 led. The music and wave effect is also broken. While playing music the music effect doesn't work, the led doesn't light up fully and looks like the brightness is very very low. For the addressable RGB led the wave effect only changes a single color per moment which is wrong. This should change a single color like a real wave. They are not even fixing this. Please fix those things and also add some more effect for addressable RGB led and make this RGB software more customizable
Motherboard b365m phantom gaming 4
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Intel Motherboards : (Solved)Z390 PG ITX and RGB Polychrome sync

March 13, 2020, 11:34 am
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Author: ASRock_TSD
Subject: (Solved)Z390 PG ITX and RGB Polychrome sync
Posted: 13 Mar 2020 at 6:34pm

Dear SloppyDingo,

Thanks for the reply.

We are not able to see the hangs when the transition of RGB colors.
Regarding to the software hangs, kindly try the version v1.0.73 from the link below:

https://download.asrock.com/TSD/Desktop/Tool/PolyRGB/AsrPolychromeRGBSetup(v1.0.73).zip


With thanks,
ASRock TSD

Edited by ASRock_TSD - 13 Mar 2020 at 6:35pm
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Intel Motherboards : (Solved)Z390 PG ITX and RGB Polychrome sync

March 13, 2020, 12:18 pm
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Author: SloppyDingo
Subject: (Solved)Z390 PG ITX and RGB Polychrome sync
Posted: 13 Mar 2020 at 7:18pm

The hangs in the transition of colors in the RGB comes across much more subtly in the video compared to real life.

None the less, whatever changed in this version of software seems to have fixed the problem. Thank You!

Will this version be added to the Z390 Phantom Gaming ITX motherboard download section? The most current version for download there is the Beta 1.0.70 version of Polychrome.

Thanks again!
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Intel Motherboards : B365 Pro4 ATX Motherboard & BIOS Update

March 16, 2020, 2:55 am
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Author: ASRock_TSD
Subject: B365 Pro4 ATX Motherboard & BIOS Update
Posted: 16 Mar 2020 at 9:55am

Dear Teknology_9,

Thank you for posting your query to ASRock forum.

If i5-9400(U0) is being used, all of the BIOS will work.

For further details, please refer to the following table below:
https://www.asrock.com/MB/Intel/B365%20Pro4/index.asp#CPU

With thanks,
ASRock TSD
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Intel Motherboards : Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues

March 16, 2020, 8:36 am
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Author: ASRock_TSD
Subject: Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues
Posted: 16 Mar 2020 at 3:36pm

Dear Schemer,

Thank you for posting your query to ASRock forum.

Regarding your question about SGX/ME, kindly update the BIOS 4.30A from the link below:
https://drive.google.com/open?id=1aW3fRdWXuXCG2KZmD1o9eDOVzeBo6CFF

With thanks,
ASRock TSD
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Intel Motherboards : 5 beeps on boot, but PC starts and works fine

March 16, 2020, 9:48 am
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Author: RageDevil
Subject: 5 beeps on boot, but PC starts and works fine
Posted: 16 Mar 2020 at 4:48pm

Hello everyone. I have H370 performance, and every time I boot my PC, it beeps 5 times. I have tried to remove motherboard battery, but nothing happened. I tried to swap RAM too. Tried to reduce RAM frequency, but nothing happened. Tried to reset motherboard to default settings, but nothing again. I found that 5 beeps is problems with CPU clock. But if the problems is with that my PC shouldn't boot. But it boots and functions perfectly. So I don't know what to do. Please help me!
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Intel Motherboards : 5 beeps on boot, but PC starts and works fine

March 16, 2020, 9:59 am
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Author: ASRock_TSD
Subject: 5 beeps on boot, but PC starts and works fine
Posted: 16 Mar 2020 at 4:59pm

Dear RageDevil,

Thanks for posting your query to ASRock forum.

Kindly provide the following information to us so we could assist you further.
1. BIOS version
2. Graphics card model
3. CPU model

With thanks,
ASRock TSD
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Intel Motherboards : B365 Pro4 ATX Motherboard & BIOS Update

March 16, 2020, 10:06 am
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Author: Teknology_9
Subject: B365 Pro4 ATX Motherboard & BIOS Update
Posted: 16 Mar 2020 at 5:06pm

Hi Asrock_TSD,

Thank you for the reply.

Teknology_9
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Intel Motherboards : Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues

March 16, 2020, 10:10 am
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Author: Schemer
Subject: Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues
Posted: 16 Mar 2020 at 5:10pm

Thanks for the reply.

I applied bios 4.30A without issue and still experience mostly the same issue.
Once applied, I entered the BIOS and set my XMP settings, verified the updated BIOS version, and verified Intel SGX was enabled.


The Cyberlink Blu-Ray Advisor logs still show:
Intel® SGX Technology (CPU/Main Board) : SGX not supported
Intel® Management Engine Software : incorrectly installed

The Intel CSME Version Detection Tool now indicates:
This system is not vulnerable. It has already been patched.
(Before it indicated it was vulnerable. So this changed.)

The current ME FW reported by the CSME Version Detection Tool is 11.8.77.3664
I have reinstalled both the ME(v11.8.65.3606_ME_SW_DCH) and ME(v12.0.40.1433_CONS_SW_MSI) software driver and get the above SGX error report for both.

The 'Intel(R) Software Guard Extensions Activation App' in the Microsoft Store reports that 'Intel SGX is activated'.

Any advise would be appreciated.
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Intel Motherboards : Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues

March 16, 2020, 10:43 am
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Author: ASRock_TSD
Subject: Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues
Posted: 16 Mar 2020 at 5:43pm

Dear Schemer,

Thanks for the reply.

Please use the following information as a reference:

Kindly make sure that you are using Win10 1909 with the latest updates installed.

Also
1. Download the latest Blu-Ray Advisor.
2. Intel Management Engine driver ver:11.8.65.3606_ME_SW_DCH

(BIOS settings do not have to be adjusted.)


If the problem persist, please try to clean install the Win10.

With thanks,
ASRock TSD

Edited by ASRock_TSD - 12 hours 25 minutes ago at 5:43pm
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Intel Motherboards : Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues

March 16, 2020, 12:50 pm
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Author: Schemer
Subject: Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues
Posted: 16 Mar 2020 at 7:50pm

1) I am running v2.0.3201.0 of the Blu-Ray Advisor.
2) I uninstalled the currently installed ME driver and re-installed 11.8.65.3606_ME_SW_DCH.

The issue still persists...

I will try another reinstall of Win 10 as requested.
I will report back in a couple of hours after it is completed, OS updates reapplied, and ME/SGX software is re-installed.

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Intel Motherboards : Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues

March 16, 2020, 2:04 pm
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Author: Schemer
Subject: Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues
Posted: 16 Mar 2020 at 9:04pm

MS Media Creation Tool apparently makes this a snap.
Reinstalls Win 10 Pro 1909 and only minimal updates were needed.

Strangely this worked. It still failed initially but then started working after a reboot which the Intel ME software doesn't prompt you for.

Thanks for your help!
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Intel Motherboards : 5 beeps on boot, but PC starts and works fine

March 16, 2020, 2:47 pm
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Author: RLGL
Subject: 5 beeps on boot, but PC starts and works fine
Posted: 16 Mar 2020 at 9:47pm

See this page : https://www.asrock.com/support/faq.asp?id=2
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Intel Motherboards : It does not boot from usb

March 16, 2020, 6:13 pm
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Author: joe-boris
Subject: It does not boot from usb
Posted: 17 Mar 2020 at 1:13am

Intel i3-4150 & H81M-DGS R2.0 with ubuntu OS.
I made some changes to the bios and now it doesn't boot from usb.
I also don't have access to the bios by pressing F2 or <DEL> or F11.
Change from Advanced Screen ->Chipset Configuration ->Primary Graphics Adapter from PCI Express to VGA
Also change USB Configuration some to legacy and some to UEFI.
And i think that is the problem
Any solution?
Thank in advance
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Intel Motherboards : No video, just fans from C3758D4I-4L

March 16, 2020, 9:15 pm
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Author: ndemarco
Subject: No video, just fans from C3758D4I-4L
Posted: 17 Mar 2020 at 4:15am

Hello,

I'm building a NAS using C3758D4I-4L.

Memory: 2x Samsung M393A4K40BB1-CRC0Q
RDIMM 32GB 2Rx4 DDR4 2400 PC4-2400T 19200
ECC Registered

Memory inserted in blue positions.

Connections:
Memory x2
ATX power supply (from working system)
VGA monitor

Fans turn on, IPMI turns on and connects.
Can't turn power on - via header pins or via IPMI. No POST codes logged. Tried a second board. Tried memory in white connectors.

Memory appears to be correct per spec sheet. What is wrong?
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Intel Motherboards : Can´t enter the bios when the PCIe-NVMe adapter ca

March 16, 2020, 11:29 pm
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Author: Andromed
Subject: Can´t enter the bios when the PCIe-NVMe adapter ca
Posted: 17 Mar 2020 at 6:29am

I have a problem with the mainbaord.
When I have a PCIe to M.2-SSD adapter in the PCIe x16 slot, I can't call the bios. Then the system boot in the biospost hangs at code 99 and nothing happens.

Also "Restart to Uefi" has the same problem. The possible Windows 10 variants, in order to be able to call the Bios, I already tried and did not work.
Only when I remove the PCIe card with the SSD from the PCIe slot, the bios opens as usual.

hardware:
Asrock H110m-HDVr3.0
Onboard graphics (Pentium G4600)
Bios P7.40 (penultimate version)
ICY BOX IB-PCI214M2-HSL (in PCIe x16 slot)
Toshiba OCZ RD400

The motherboard has no M.2 slot, but supports NVMe-SSD via PCIe adapter from the bios.

Translated with www.DeepL.com/Translator (free version)
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Intel Motherboards : (Solved)Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues

March 16, 2020, 10:10 am
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Author: Schemer
Subject: (Solved)Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues
Posted: 16 Mar 2020 at 5:10pm

Thanks for the reply.

I applied bios 4.30A without issue and still experience mostly the same issue.
Once applied, I entered the BIOS and set my XMP settings, verified the updated BIOS version, and verified Intel SGX was enabled.


The Cyberlink Blu-Ray Advisor logs still show:
Intel® SGX Technology (CPU/Main Board) : SGX not supported
Intel® Management Engine Software : incorrectly installed

The Intel CSME Version Detection Tool now indicates:
This system is not vulnerable. It has already been patched.
(Before it indicated it was vulnerable. So this changed.)

The current ME FW reported by the CSME Version Detection Tool is 11.8.77.3664
I have reinstalled both the ME(v11.8.65.3606_ME_SW_DCH) and ME(v12.0.40.1433_CONS_SW_MSI) software driver and get the above SGX error report for both.

The 'Intel(R) Software Guard Extensions Activation App' in the Microsoft Store reports that 'Intel SGX is activated'.

Any advise would be appreciated.
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Intel Motherboards : (Solved)Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues

March 16, 2020, 10:43 am
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Author: ASRock_TSD
Subject: (Solved)Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues
Posted: 16 Mar 2020 at 5:43pm

Dear Schemer,

Thanks for the reply.

Please use the following information as a reference:

Kindly make sure that you are using Win10 1909 with the latest updates installed.

Also
1. Download the latest Blu-Ray Advisor.
2. Intel Management Engine driver ver:11.8.65.3606_ME_SW_DCH

(BIOS settings do not have to be adjusted.)


If the problem persist, please try to clean install the Win10.

With thanks,
ASRock TSD

Edited by ASRock_TSD - 23 hours 10 minutes ago at 5:43pm
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Intel Motherboards : (Solved)Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues

March 16, 2020, 12:50 pm
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Author: Schemer
Subject: (Solved)Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues
Posted: 16 Mar 2020 at 7:50pm

1) I am running v2.0.3201.0 of the Blu-Ray Advisor.
2) I uninstalled the currently installed ME driver and re-installed 11.8.65.3606_ME_SW_DCH.

The issue still persists...

I will try another reinstall of Win 10 as requested.
I will report back in a couple of hours after it is completed, OS updates reapplied, and ME/SGX software is re-installed.

↧

Intel Motherboards : (Solved)Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues

March 16, 2020, 2:04 pm
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Author: Schemer
Subject: (Solved)Fatal1ty Z370 Gaming-ITX/ac 4K UHD Issues
Posted: 16 Mar 2020 at 9:04pm

MS Media Creation Tool apparently makes this a snap.
Reinstalls Win 10 Pro 1909 and only minimal updates were needed.

Strangely this worked. It still failed initially but then started working after a reboot which the Intel ME software doesn't prompt you for.

Thanks for your help!
↧
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