Author: parsec
Subject: Mem error not related to memory?
Posted: 25 May 2016 at 9:10am
Verifying the functioning of the new and old memory in another board/PC is a good test.
Assuming that both the new and old memory is compatible with your board (exact model number of each memory kit, speed and capacity would help), then if the memory checks out fine in another board, that tends to indicate a problem with the ASRock board.
Just running through potential or theoretical reasons for memory failure in a mother board. None should be seen as an attempt to blame you for your issue. When I ask if this or that happened, that is done simply to remind you of something you forgot or did not correlate with your memory problem.
Did you do a UEFI/BIOS update lately, that may have caused the problem? Not your fault if a new UEFI version did that. I have the same board and use the latest UEFI version (2.50), and do not have a problem with my memory. But we have seen UEFI updates that enhance DRAM compatibility cause problems with memory that was only barely compatible with earlier UEFI versions.
Otherwise, memory errors not related to the memory itself can be caused by:
Bent pins in the CPU socket. That could only happen if you recently removed or changed processors.
Too much pressure from the CPU cooler on the CPU. That would also tend to happen if you changed your CPU cooler, or removed it and mounted it again. Not all CPU coolers can apply enough pressure to cause misalignment of some of the pins in the CPU socket. Any recent work on the CPU cooler that might cause that?
Any work on the PC could cause the memory slot pins to be shorted against the mother board tray.
Clearing the UEFI/BIOS and trying another PSU are all good ideas. If you remove the battery, you should also move the clear CMOS jumper into the clear position, or the full clear will not occur.
Subject: Mem error not related to memory?
Posted: 25 May 2016 at 9:10am
Verifying the functioning of the new and old memory in another board/PC is a good test.
Assuming that both the new and old memory is compatible with your board (exact model number of each memory kit, speed and capacity would help), then if the memory checks out fine in another board, that tends to indicate a problem with the ASRock board.
Just running through potential or theoretical reasons for memory failure in a mother board. None should be seen as an attempt to blame you for your issue. When I ask if this or that happened, that is done simply to remind you of something you forgot or did not correlate with your memory problem.
Did you do a UEFI/BIOS update lately, that may have caused the problem? Not your fault if a new UEFI version did that. I have the same board and use the latest UEFI version (2.50), and do not have a problem with my memory. But we have seen UEFI updates that enhance DRAM compatibility cause problems with memory that was only barely compatible with earlier UEFI versions.
Otherwise, memory errors not related to the memory itself can be caused by:
Bent pins in the CPU socket. That could only happen if you recently removed or changed processors.
Too much pressure from the CPU cooler on the CPU. That would also tend to happen if you changed your CPU cooler, or removed it and mounted it again. Not all CPU coolers can apply enough pressure to cause misalignment of some of the pins in the CPU socket. Any recent work on the CPU cooler that might cause that?
Any work on the PC could cause the memory slot pins to be shorted against the mother board tray.
Clearing the UEFI/BIOS and trying another PSU are all good ideas. If you remove the battery, you should also move the clear CMOS jumper into the clear position, or the full clear will not occur.