Author: parsec
Subject: Can't Detect 960 EVO SSD on H270M-Pro4
Posted: 18 Feb 2017 at 9:34am
It seems to me that you may have a bad 960 EVO. It does not make sense that it is not shown in any of the UEFI/BIOS screens you listed.
Or for some reason, both of the M.2 slots are not working, but that is unlikely.
When using any new Intel 200 series chipset board, like your H270M, you should see an NVMe SSD in the following screens in the UEFI/BIOS. These are examples of my 960 EVO in my Z270 Gaming K6 board:
Storage Configuration:
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NVMe Configuration:
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System Browser:
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If you do not see an NVMe Configuration screen listed in the Advanced screen, then your 960 EVO is not being detected at all for some reason.
Since you cleared the UEFI/BIOS, and did not change any other settings, an NVMe SSD in the M.2 slots should be recognized. Some UEFI/BIOS have an option called Force M.2, which I did not see in your board's manual. That option is NOT required, but if you had it in your UEFI/BIOS you could try setting it.
Do you have Windows or any OS installed on this board now?
I suggest getting your 960 EVO tested on another board to see if it is working correctly. If it is detected fine by another mother board, then it seems your board has a problem with the M.2 ports. I've never seen problems with the M.2 ports on four different ASRock boards that I use.
Subject: Can't Detect 960 EVO SSD on H270M-Pro4
Posted: 18 Feb 2017 at 9:34am
It seems to me that you may have a bad 960 EVO. It does not make sense that it is not shown in any of the UEFI/BIOS screens you listed.
Or for some reason, both of the M.2 slots are not working, but that is unlikely.
When using any new Intel 200 series chipset board, like your H270M, you should see an NVMe SSD in the following screens in the UEFI/BIOS. These are examples of my 960 EVO in my Z270 Gaming K6 board:
Storage Configuration:

NVMe Configuration:

System Browser:

If you do not see an NVMe Configuration screen listed in the Advanced screen, then your 960 EVO is not being detected at all for some reason.
Since you cleared the UEFI/BIOS, and did not change any other settings, an NVMe SSD in the M.2 slots should be recognized. Some UEFI/BIOS have an option called Force M.2, which I did not see in your board's manual. That option is NOT required, but if you had it in your UEFI/BIOS you could try setting it.
Do you have Windows or any OS installed on this board now?
I suggest getting your 960 EVO tested on another board to see if it is working correctly. If it is detected fine by another mother board, then it seems your board has a problem with the M.2 ports. I've never seen problems with the M.2 ports on four different ASRock boards that I use.