Author: parsec
Subject: ASRock USB 3.1 Panel Drive Issue
Posted: 08 Nov 2016 at 9:49am
Well guys, don't know what to tell you, but mine works:
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That's a USB 3.1 Flash drive, but it does not have the small USB C connector, just the standard USB A connector. I have the same driver installed that is on the ASRock Fatal1ty X99 Professional Gaming i7 page I linked to above. I've used the MSoft driver in the past, which worked fine.
This USB flash drive was not hot when I removed it after leaving it in the PC for about an hour. In my experience, how hot a flash drive is varies with the model, some get surprisingly hot, others don't. This flash drive "flashed" like crazy when I connected it, since I had several GB of files on it.
My ASRock board has no option for enabling SATA Express. I have it plugged into the SATA Express connector shared with the SATA3_0 and SATA3_1 ports. But that is a Z170 system.
My SATA mode is set to RAID, and the SATA ports being used are those that support RAID. NOT that I'm saying this is needed, it is not. If anything I would think it might screw it up, but it has no affect.
BVH,I see that your board has an option to Enable/Disable an ASMedia USB 3.1 Controller in the Onboard Devices Configuration screen, that must exist in your board. I assume that is for ports on the IO panel. I wonder if this is affecting anything for the ASRock bay? My board Z170 board has three SATA Express ports
I must say that Asus boards have UEFI/BIOS options that I wonder about sometimes. It's almost as if it has an option to enable options that you can finally use to do something. I'm trying to say I wonder if there is an option somewhere in your UEFI that is preventing the 3.1 bay from working.
I also have USB 3.1 ports on my board's IO panel, so I have two entries in Device Manager as you can see. I forgot to ask about your Device Manager entries for the USB 3.1 bay, and your other ASMedia 3.1 ports.
Don't feel bad about not finding the ASMedia 3.1 USB driver. The driver is not on the USB 3.1 Bay information page (seriously ASRock?), and is not on my Z170 Extreme7+ board's page, which includes the bay with the board.
I don't remember where I got it from previously, and just found it on that X99 board's page.
But now I might make you feel bad again. Check the USB driver downloads on your board's Win 10 download page:
https://www.asus.com/us/Motherboards/X99-DELUXE-II/HelpDesk_Download/
Shh, I won't mention there are three versions of this driver on that page...
So who knew it would be the same version, right? ![LOL LOL]()
Sorry, I don't know what is wrong with your ASMedia 3.1 bay. Do your ASMedia 3.1 ports work on the IO panel?
Subject: ASRock USB 3.1 Panel Drive Issue
Posted: 08 Nov 2016 at 9:49am
Well guys, don't know what to tell you, but mine works:

That's a USB 3.1 Flash drive, but it does not have the small USB C connector, just the standard USB A connector. I have the same driver installed that is on the ASRock Fatal1ty X99 Professional Gaming i7 page I linked to above. I've used the MSoft driver in the past, which worked fine.
This USB flash drive was not hot when I removed it after leaving it in the PC for about an hour. In my experience, how hot a flash drive is varies with the model, some get surprisingly hot, others don't. This flash drive "flashed" like crazy when I connected it, since I had several GB of files on it.
My ASRock board has no option for enabling SATA Express. I have it plugged into the SATA Express connector shared with the SATA3_0 and SATA3_1 ports. But that is a Z170 system.
My SATA mode is set to RAID, and the SATA ports being used are those that support RAID. NOT that I'm saying this is needed, it is not. If anything I would think it might screw it up, but it has no affect.
BVH,I see that your board has an option to Enable/Disable an ASMedia USB 3.1 Controller in the Onboard Devices Configuration screen, that must exist in your board. I assume that is for ports on the IO panel. I wonder if this is affecting anything for the ASRock bay? My board Z170 board has three SATA Express ports
I must say that Asus boards have UEFI/BIOS options that I wonder about sometimes. It's almost as if it has an option to enable options that you can finally use to do something. I'm trying to say I wonder if there is an option somewhere in your UEFI that is preventing the 3.1 bay from working.
I also have USB 3.1 ports on my board's IO panel, so I have two entries in Device Manager as you can see. I forgot to ask about your Device Manager entries for the USB 3.1 bay, and your other ASMedia 3.1 ports.
Don't feel bad about not finding the ASMedia 3.1 USB driver. The driver is not on the USB 3.1 Bay information page (seriously ASRock?), and is not on my Z170 Extreme7+ board's page, which includes the bay with the board.

But now I might make you feel bad again. Check the USB driver downloads on your board's Win 10 download page:
https://www.asus.com/us/Motherboards/X99-DELUXE-II/HelpDesk_Download/
Shh, I won't mention there are three versions of this driver on that page...


Sorry, I don't know what is wrong with your ASMedia 3.1 bay. Do your ASMedia 3.1 ports work on the IO panel?