Author: andycruce
Subject: Shutdown Not working
Posted: 04 Sep 2016 at 11:06pm
Subject: Shutdown Not working
Posted: 04 Sep 2016 at 11:06pm
I didn't get an email advising of our response so I am late in answering.
The change happened several weeks to a month or so ago. The only physical change I have made in the hardware was I had to replace a power supply. I installed a Corsair HX850. There was one problem, I didn't realize that the SATA cables weren't standard between power supplies and I blew out a HDD and an optical drive. The 12v supply was backwards. Fortunately the system was on a SSD that survived the issue so I didn't have to reload the system or programs. I can't say for sure that the sleep/shutdown worked properly after the power supply installation but I believe it did.
I originally installed Win 10 Pro when I built the system.
When I was working with Microsoft on this issue they found that my Win 10 was out of date - not sure what version they found. They updated Win 10 to the latest release and the problem didn't go away.
I'm not sure what Wake up on Lan is on the UEFI but will investigate as well as looking at powercfg through the command line.
If you have any other thoughts I'd like to hear them.