Author: netjrb
Subject: Windows 10 Update Failures
Posted: 27 Feb 2016 at 12:28am
Subject: Windows 10 Update Failures
Posted: 27 Feb 2016 at 12:28am
 parsec wrote:I'm not sure I understand. Are you seeing these messages from Windows Update shortly after you installed Win 10 Pro as a new, fresh installation? Or did this occur after a Win 10 upgrade installation from an existing Windows installation? Are these Event Log or other Windows log entries, or... ? Either way, those are not normal events. I've installed Win 10 many times and never saw those messages or errors, depending upon the source. What software and drivers from the board's disk or the Win 10 download page for your board, have you installed yourself? Those messages might be caused because the INF/Chipset files were not installed, and Win Update cannot identify your platform correctly. Was the Intel Management Engine software installed? |
Hi Parsec,
Thanks for the quick response. I see the error messages shortly after a clean install of Windows 10 Pro.
The error messages appear in the windows update history as well as the reliability monitor. I did install the INF and ME drivers from the ASRock website but that was sometime after the Windows install. And I installed Windows while hooked to the Internet so Windows would have run updates before I installed the ASRock drivers. I can try installing Windows with the internet disconnected and then load the ASRock drivers first. Is that what you normally do?
| parsec wrote: The Intel network driver installation problem is semi-normal, in that Win 10 has caused problems with the Intel network drivers. That is, in general Win 10 and the Intel network drivers have various issues, including some features not working at all. When you ran the Intel network driver installation program, do you recall a screen that displayed four components of the software that could be installed? There was a check box next to each component that could be installed, all of them checked. One is the "Powershell" component, which I don't suggest installing, as it can cause problems and changes what features are available in the Device Manager entry for the Intel network chip. Then again, the hang might be related to the software I mentioned above not being installed. |
The installation process doesn't get far enough to select components. Hangs on the first screen that pops up.