Author: ASRock_TSD
Subject: Z390 Pro4 with 4-pin power connector
Posted: 29 Jun 2020 at 10:58am
Dear Guipoggi,
Thanks for posting your query to the ASRock forum.
Regarding your question,
1. Please remove the power connector and refer to the page.19 from the link below to clear the CMOS.
https://download.asrock.com/Manual/Z390%20Pro4.pdf
2. Please try to reinstall the RAM to different slots.
3. Please try reinstalling the CPU. (Check if the CPU pins are in correct shapes)
4. If possible, please try with a different RAM.
With thanks,
ASRock TSD
Subject: Z390 Pro4 with 4-pin power connector
Posted: 29 Jun 2020 at 10:58am
Dear Guipoggi,
Thanks for posting your query to the ASRock forum.
Regarding your question,
1. Please remove the power connector and refer to the page.19 from the link below to clear the CMOS.
https://download.asrock.com/Manual/Z390%20Pro4.pdf
2. Please try to reinstall the RAM to different slots.
3. Please try reinstalling the CPU. (Check if the CPU pins are in correct shapes)
4. If possible, please try with a different RAM.
With thanks,
ASRock TSD